Tintri Knowledge Base > 002 Knowledge Article Database > RPM Upgrade Media Process Hangs

RPM Upgrade Media Process Hangs

Applies To

Product(s): All VMstore

Product Version(s):  3.x, 4.x


While attempting an upload, the RPM upgrade media process hangs and does not progress.


Currently, the upload can only be done via HTTP using port 80.  If port 80 is blocked in the environment the upload is not successful.


Cancel the upload.

Determine if port 80 is blocked.

If port 80 is blocked and unblocking this port is not an acceptable option, then using VMstore admin credentials, upload the RPM file to the upload directory with SFTP (Secure File Transfer Protocol).

Alternatively you can use Scp/Winscp, the admin credentials are required. Drop the Bundle in the Upload folder and you can then progress the upgrade via the Tintri Ui




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